INFRASTRUCTURE · SYSTEM ADMINISTRATION
Internet Force: from understanding systems to running them
SunOS · TCP/IP · DNS · mail · routing · Cisco · firewalls · dial-up
By the mid-1990s that knowledge stopped being only something to study and explain. With Internet Force, one of the first commercial Internet Service Providers in Italy, it became infrastructure to design, build and operate. Internet Force was launched in 1995 with what was, for the time, an unusually ambitious approach: rather than reproducing the still frequently improvised model of early local access services, we deliberately tried to adopt the best practices of US Internet providers. Sun servers, Cisco routers, Check Point firewalls, rack-organised infrastructure and connectivity towards US backbones were part of that design choice. For me, this meant being immersed in an unusually rich technical environment in which Unix, TCP/IP, DNS, email, routing, security, dial-up access, hardware and geographic connectivity had to be understood as parts of one system. In the Italian market of 1995, these skills were still relatively rare and concentrated mainly in universities, research centres and the first Internet operators. In practice, my role was system and network administration at a time when those roles were still becoming recognisable professions.
OUTPUT → Internet Force was also an extraordinary learning accelerator. Working on infrastructure built with that level of ambition forced me to develop end-to-end technical knowledge that directly shaped the next stages of my career: infrastructure, engineering, technology risk, governance and cybersecurity.